I. PAYMENT POLICY
- Direct cash payment.
- Payment on receipt of goods
- Payment by bank transfer
Detailed information about the account number we will email to you
Note: The content of the transfer must specify full name or company name and transfer to which order. After the transfer, we will contact to confirm and proceed with delivery. If after the agreed time, we do not deliver or respond, you can submit a complaint directly to the company and claim if there is evidence that the delay affects your business. guest.
For customers wishing to buy large quantities for business or wholesale please contact us directly for a reasonable price policy. And the payment will be made according to the contract.
We are committed to transparent business, legal, quality sales, with clear origins.
II. SHIPPING POLICY
Usually after receiving the order information we will process the order within 24 hours and give back information to the customer about the payment and delivery. Delivery time usually within 3-5 days from the date of closing the order or as agreed with the customer when placing the order. However, there are also cases where the delivery takes longer but only occurs in force majeure situations as follows:
Company staff will contact the customer by phone is not able to deliver.
The shipping address you provided is incorrect or difficult to find.
The number of orders of the company increased dramatically, causing slow order processing.
The partner who supplies the company slower than expected causes a delay in the delivery or the delayed delivery partner only ships the distribution to the agent or customer with great, long-term needs. Therefore, most companies will support transportation costs as a way of taking care of their agents. For retail customers, if there is a large demand, please contact directly to negotiate the contract as well as the shipping fee.
III. PAYMENT / REFUND POLICY
In the following cases, please contact us immediately to exchange the goods as soon as possible:
The product is defective, damaged or caused by shipping.
Error due to the mistake of the consultant
IV. WARRANTY POLICY
Damaged goods due to shipping, free response upon receipt of goods: renewal, free shipping
Goods with defective manufacturing technique, wrong item, quantity, feedback on receipt of goods: renewal, supplementation, free shipping
Goods opened and used: return and exchange is not supported.
Customers with skin irritation to the product: refunds and product returns.
V. GUIDE TO BUY PRODUCTS
Customers can choose one of two ways:
The first way: Calling the hotline number, the company's staff will advise and support customers with all information about products and services ..
The second way: Order via website:
Step 1: Click the button "buy" to put the product in the cart after selecting the product you want to buy
Step 2: After selecting the product to be ordered, fill in the information required by us: size, color, quantity….
Step 3: Click the button "Submit"
Your order is complete and shipped to us. We will process it and get back to you to make the transaction.